Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when it may be shared.

Information We Collect

The information we collect depends on how you use Lucianasvads.com.

Information you provide

When you contact us, place an order, or use our services, we may collect your name, email address, phone number, billing and shipping address, payment information, and any details related to your purchase or enquiry.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Device and browser information
Website activity
Cookies and similar technologies

This information helps us improve our website and provide a better experience for our visitors.

Sharing Your Information

We only share your personal information when necessary to provide our services or comply with legal obligations.

This may include trusted service providers who process payments, deliver orders, operate our website, provide customer support, or assist with marketing where applicable. We may also share information with public authorities when required by law.

We never sell your personal information.

Cookies

We use cookies and similar technologies to improve the functionality of our website, understand how it is used, personalise your experience, and measure marketing performance.

You can manage your cookie preferences through your browser settings or our cookie banner.

User Content

If you choose to publish reviews or other content on our website, that information may be visible to other visitors.

Please avoid sharing sensitive personal information in public areas.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Data Security

We use appropriate technical and organisational measures to protect your personal information. While no system can guarantee complete security, we work to keep your information secure.

Data Retention

We only keep your personal information for as long as necessary. When it is no longer needed, it is securely deleted.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data.

If you would like to exercise any of these rights, please get in touch with us at Info@lucianasvads.com.

Complaints

If you have any concerns about how we handle your personal information, please contact us first so we can help.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.